Online Banking

  • What is Online Banking?

  • Is Online Banking private and secure?

  • Do I have to be a First Community Bank customer?

  • What can I do with Online Banking?

    With Online Banking you will have the ability to:

  • What system requirements are necessary to access Online Banking?

  • Which accounts will I be able to view within Online Banking?

  • What if one of my accounts is not shown?

  • How do the Balances that are shown Online compare to the bank computer balances?

  • What is the daily cut-off time to complete transactions on the current business day?

  • Does Online Banking Work With Quicken™ and Microsoft Money™?

PERSONAL ONLINE BANKING

  • How do I sign up for Personal Online Banking?

  • How are joint accounts managed?

  • Is there a fee for Personal Online Banking?

  • After Enrollment, how long before I can begin using the service?

  • What happens if I forget my Access ID?

  • What happens if I forget my Password?

  • How do I change my Password?

  • Who Do I Contact If I Have Problems, Questions Or Forget My Access ID Or Password?

BUSINESS ONLINE BANKING

  • How do I sign up for Business Online Banking?

  • What is the difference between Business Online and Personal Online Banking?

  • Can I allow employees access to only certain accounts?

  • Can I stop payment on checks?

  • Is there a fee for Business Online Banking?

  • Who Do I Contact If I Have Problems, Questions Or Forget My Access ID Or PIN?

Mobile Banking

  • What is Mobile Banking?

  • Do I need a certain type of phone or tablet?

  • Is there a fee for Mobile Banking?

  • Do I need to be enrolled in Online Banking to use Mobile Banking?

  • How do I enroll in Personal Online Banking?

  • Do I need a new username or password?

  • How do I access Mobile Banking?

  • How do I install the Smartphone App?

  • Is there a waiting period to use Mobile Banking?

  • What should I do if I get a new phone or change phone numbers?

  • Can I use Mobile or Text Banking on more than one phone?

  • What if my mobile device is lost or stolen?

     

    You can deactivate the device by following these steps:

  • What are the commands for Mobile Texting?

    Text commands are sent to 99588. The commands are:

  • Is Mobile Banking secure?

    Other device security tips:

eStatements

  • What is an eStatement?

  • How do I Enroll?

  • How do I Save an eStatement?

  • How Many Months of eStatements are Available?

  • Is there a Fee for eStatements?

Bill Pay

  • What Is Bill Pay?

  • What type of Payments can be made with Bill Pay?

  • How does it work?

  • Can I Transfer Funds to my Account at another Bank?

  • Can I Transfer Funds to another Person?

  • How do I sign up for Bill Pay?

  • Is there a Fee for Bill Pay?

Popmoney®*

  • What is Popmoney?

  • How does it work?

  • How will the recipient know I sent money using Popmoney?

  • When will the funds be available in the recipient's account?

  • What type of accounts can I use to send the payment to?

  • Do payments expire?

  • Is the Popmoney service secure?

Security

  • How secure is my bill payment and personal information?

  • Which browsers should I use?

  • What Is Data Encryption?

  • What Is A Firewall?

  • What Can I Do To Protect Myself?

Branches

 

 

 

 

 

 

 

 

Community

Who We Are

© 2017, 2018 First Community Bank. All monies listed on this site in U.S. dollars unless otherwise indicated. First Community Bank will not be held liable for typographical or technical mistakes on this website

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